Privacy Policy
Last updated: January 21, 2026
Introduction
Firstline Inc. ("Firstline," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
We may collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username and password)
- Payment information (processed through secure third-party payment processors)
- Communications you send to us (support requests, feedback)
- Any other information you choose to provide
Information Collected Automatically
When you use our services, we may automatically collect certain information, including:
- Device information (device type, operating system, unique device identifiers)
- Log information (access times, pages viewed, IP address, referring URL)
- Usage information (features used, actions taken within the service)
- Location information (general location based on IP address)
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to respond to legal process
- Protection of Rights: To protect the rights, property, and safety of Firstline and others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share your information
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us at privacy@firstline.ai.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Firstline Inc.
195 Webster Ave
Jersey City, NJ 07307
Email: privacy@firstline.ai